Got a Blackboard Question? You’re Not Alone.

Since our upgrade to Blackboard 9.1 last July (’10) we have been inundated with questions, as well as a few complaints – understandably so.  The reason for this is twofold; Blackboard 9.1 was extremely different from 7.3 (our old version) and version 9.1 was so new that many of the bugs hadn’t been worked out.  Thanks to our dedicated, vigilant users we have been able to report these issues to Blackboard and have had most of them fixed.    With a few more patches lined up over the coming months, we expect Blackboard to be running trouble free in the very near future.  We appreciate your patience during this time.

By the way, did you even wonder if you were the only one with a specific Blackboard question or problem?  Here are some of the more popular ones:

  1. Why can’t my students see my course?
  2. What happened to the Control Panel?
  3. I had a couple of students drop my class, how do I remove them from the Blackboard course roster?
  4. How do students submit assignments through Blackboard?
  5. How do I copy content from an existing course?
  6. Some of my students have been locked out of a test they haven’t finished taking, what can I do?
  7. Does it matter which browser I use?
  8. I want my students to work in groups, how do I set that up?

To find out the answers to these questions and more, go to Help in the upper right-hand corner of your Blackboard entry page.  This is where you’ll find materials we’ve put together for you and your students.

Or, once in a course go to your Control Panel >Help>Guide for Blackboard’s Instructor Guide. And don’t forget, we always welcome your questions and concerns at blackboard@keene.edu.

If you’d like hands on assistance, you might consider attending one of our workshops. Email blackboard@keene.edu if you would like more information.

Creating Online Assignments
4-5PM, Friday, 3/25
Huntress 012
Have your students submit their work online rather than having to turn in paper copies or email.

Creating Online Quizzes
4-5PM, Thursday, 3/31
Huntress 012
Learn how to create a test that Blackboard collects and grades for you.

Using the Grade Center
4-5PM, Wednesday, 4/6
Huntress 012
Learn how to use the Grade Center to manage assignments, calculate complicated weights and to communicate grades to your students.

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