Below is a list of do’s and don’ts appropriate for service-learning assignments. Your instructor and/or your community partner might have additional guidelines or rules, so be sure to know what they are and adhere to them.
- Determine the location of site, where to park, and where to enter before first visit to site
- Know who will be providing initial on-site orientation and ask for this orientation (site rules, etc.) when you arrive for your first visit.
- Follow any and all sign-in procedures of the site every time you visit.
- Educate yourself about the agency and population it serves.
- Know your site supervisor and his or her role
- Become familiar with the layout of the site, such as location of office, restrooms, etc.
- Dress comfortable, neatly and appropriately. (if your agency has a dress code, follow it)
- Arrive and leave on time. (call/email if you will be late or absent)
- If you are working regularly with a small number of clients (such as tutoring), explain to them how frequently you will visit and how long your service will last.
- Be kind, courteous and helpful.
- Try to be flexible.
- Respect the privacy and boundaries of clients. (Don’t ask questions that are too personal; be cautious when displaying affection.)
- Respect the confidentiality of everyone you work with.
- Ask for help when you’re in doubt.
- Act as if you are a guest in someone else’s home and learn their rules and traditions.
- Represent Keene State College appropriately.
- Offer your home as a shelter to clients.
- Give your phone number or address to clients.
- Leave your personal belongings where others may be tempted to take them.
- Wear excessive or expensive jewelry.
- Exchange money or gifts with a client.
- Talk to or tolerate verbal or non-verbal exchanges or a sexual nature (or that might be perceived as sexual with a client.)
- Five a client a ride in a personal vehicle.
- Report to your service site under the influence of drugs and alcohol.
Adapted from the LSU Service-Learning Student Partner Handbook